Orchestration for health & wellness

Your whole business, moving on time.

Professionals, rooms, equipment and clients on a single score. Ki Connect confirms every appointment over WhatsApp and reorders the agenda on its own when something changes.

Clinics · Spas · Gyms · Aesthetic centers — LATAM

The invisible cost

1 in every 4 appointments, no one shows.

8:00Cleaning
LPLaura P.
✓ Showed
8:20Check-up
AMAndrés M.
✓ Showed
8:40Assessment
SRSofía R.
✓ Showed
9:00Ultrasound
MGMaría G.
Waiting…
No-show−$150,000

In LATAM, no-shows eat up 20 to 30% of the agenda. It isn't a problem of scattered reminders — it's a problem of orchestration: no one confirms, no one reassigns, no one recovers the slot.

9:00 · Room 2Booked
Ultrasound — María G.
Dr. Ruiz · Scanner 1 · $150,000
9:00 · Room 2Unconfirmed
No one came.
Empty room · Idle equipment · −$150,000
9:00 · Room 2Reassigned ✓
Ultrasound — Carlos M.
Waitlist · Took the slot in 4 min · +$150,000
$50.000$50.000$50.000$75.000$75.000
z z z
Hi María 👋 Do you confirm your ultrasound tomorrow 9:00?
I won't make it 😔
No problem, it's rescheduled ✓ The slot goes to the waitlist.
María booked her ultrasound two weeks ago. Room, scanner and doctor — all reserved for her.
The day came… and María overslept. No one confirmed, no one warned. This happens 1 in every 4 times.
With Ki, this conversation happened yesterday, over WhatsApp — and the agenda reacted on its own, instantly.
The slot was offered to the waitlist. Carlos took it in 4 minutes. Same room, same time — money back.

With Ki, the 9:00 appointment isn't lost: the confirmation arrives over WhatsApp the day before and, if someone cancels, the slot is reassigned to the waitlist on its own. Money back.

25%

average no-show rate without active confirmation

98%
WhatsApp
Email

of WhatsApp messages get opened — email barely reaches 20%

40%

of lost appointments are recovered by confirming and reassigning in time

Your business resources

It's not just time. It's six resources playing together.

Traditional platforms book appointments. Ki Connect coordinates everything that drives your productivity and your clients' experience.

01

Professional time

Smart blocks, dynamic waitlists and automatic reassignment when someone cancels.

02

Services

Each service with its duration, prep and rules — the agenda never proposes the impossible.

03

Rooms & locations

Offices, cabins and locations coordinated without clashes or dead gaps.

04

Equipment

Scanners, beds, chairs or machines: treat them as a resource and multiply their real use.

05

Clients

A single pool across locations — history, documents and consents travel with each person.

06

Communication

Confirmations, reminders and service ratings over WhatsApp, fully automatic.

Unified pool

Your client registers once. Forever.

Documents, history and consents travel with each person across the whole Ki network. Reception stops being paperwork and becomes a welcome.

Identity verified once
History shared with explicit consent
Reception without friction or errors
Clients who feel recognized
KCKi Connect · North Cliniconline

WhatsApp communication

Confirm, remind and rate. Without picking up the phone.

Ki sends the right message at the right time — and reacts to the reply on its own. Confirmations, reminders, reschedules and service ratings, automatic end to end.

Try it on your own WhatsApp

We'll send you a sample confirmation in seconds — just like your clients would get.

By sending you accept our data processing policy and to be contacted about Ki Connect.

ROI calculator

How much money is slipping away?

Move the sliders. The rate is the real one for your volume — no fine print.

400
COP 120,000
25%

LATAM average: 20–30%

Revenue at risk from no-shows
COP 12,000,000
With Ki Connect
Recovered with reminders+ 30 appts
Recovered with waitlist+ 28 appts
Recovered revenue (estimate)+ COP 6,960,000
Ki Connect base planCOP 500,000
Communication · Plan 101–500 conv/moCOP 250,000
Net monthly benefit
COP 6,210,000
Return
9.3×

Assumptions: reminders cut no-shows ~30%; the waitlist refills ~40% of the slots that free up. Conservative numbers — tune them to your operation.

Recover this money →

Your agenda. Your equipment. Your clients. In order.

Book a 20-minute demo. We'll show you Ki Connect running with your own data.

KiConnect

© 2026 Ki Connect · Orchestration for health & wellness